MGS SHOP Terms and Conditions

Effective Date: July 30, 2026

Welcome to MGS SHOP. These Terms and Conditions ("Terms") govern your access to and use of the MGS SHOP website, mobile applications, and related services (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Platform.

1. Definitions

1. MGS SHOP refers to the online shopping platform operated by MAAGREENSOFT.
2. User, Customer, or You refers to any individual or business using the Platform.
3. Seller refers to a business or individual authorized to sell products through MGS SHOP.
4. Products refer to goods listed for sale on the Platform.
5. Services refer to all features and services provided by MGS SHOP.

2. Eligibility

To use MGS SHOP, you must:

1. Be at least 18 years old or have the consent of a parent or guardian.
2. Provide accurate and complete registration information.
3. Maintain the confidentiality of your account credentials.

You are responsible for all activities that occur under your account.

3. User Accounts

You agree to:

1. Keep your login credentials secure.
2. Update your information whenever necessary.
3. Notify MGS SHOP immediately if you suspect unauthorized access to your account.

MGS SHOP reserves the right to suspend or terminate accounts involved in fraud, abuse, or violations of these Terms.

4. Orders

Placing an order does not guarantee acceptance.

MGS SHOP reserves the right to:

1. Reject any order.
2. Cancel orders due to pricing errors.
3. Limit quantities purchased.
4. Request additional verification before processing an order.

You will receive confirmation once your order has been accepted.

5. Pricing

All prices displayed are subject to change without notice.

Although we strive for accuracy, pricing errors may occur. If a pricing error is discovered after an order has been placed, we reserve the right to cancel the order and issue a refund if payment has already been made.

Taxes, shipping fees, and other applicable charges may be added during checkout.

6. Payments

We accept payment methods made available on the Platform.

By making a purchase, you authorize us to process your payment.

Orders may not be shipped until payment has been successfully verified.

7. Shipping and Delivery

Delivery times provided are estimates only.

MGS SHOP is not responsible for delays caused by:

1. Weather
2. Customs
3. Courier companies
4. Government restrictions
5. Events beyond our reasonable control

Customers are responsible for providing accurate delivery information.

8. Returns and Refunds

Eligible products may be returned within the period specified in our Return Policy.

Refunds may be approved when:

1. The wrong item is delivered.
2. The item arrives damaged.
3. The product has a verified manufacturing defect.
4. The order cannot be fulfilled.

Certain items may not be eligible for returns, including:

1. Digital products
2. Personalized products
3. Opened hygiene products
4. Items marked as non-returnable

Refund processing times may vary depending on the payment method.

9. Seller Responsibilities

Sellers using MGS SHOP agree to:

1. Provide accurate product descriptions.
2. Sell only genuine products.
3. Maintain sufficient inventory.
4. Process orders promptly.
5. Comply with all applicable laws.

MGS SHOP reserves the right to suspend or remove sellers who violate these Terms.

10. Prohibited Activities

Users may not:

1. Use the Platform for unlawful purposes.
2. Attempt unauthorized access.
3. Upload malicious software.
4. Submit false information.
5. Manipulate product reviews.
6. Interfere with Platform operations.
7. Engage in fraudulent transactions.

Violation may result in account suspension or permanent termination.

11. Intellectual Property

All content on MGS SHOP, including:

1. Logos
2. Images
3. Software
4. Graphics
5. Product listings
6. Text
7. Design

is owned by or licensed to MGS SHOP and protected under applicable intellectual property laws.

No content may be copied or distributed without prior written permission.

12. Privacy

Your use of the Platform is also governed by our Privacy Policy.

By using MGS SHOP, you consent to the collection, storage, and processing of your information as described in our Privacy Policy.

13. Product Availability

Products displayed on the Platform are subject to availability.

We reserve the right to discontinue products or modify specifications without notice.

14. User Reviews

Customers may leave reviews based on genuine purchasing experiences.

MGS SHOP reserves the right to remove reviews that:

1. Are abusive
2. Contain offensive language
3. Include false information
4. Promote other businesses
5. Violate applicable laws

15. Limitation of Liability

To the fullest extent permitted by law, MGS SHOP shall not be liable for:

1. Indirect damages
2. Loss of profits
3. Loss of data
4. Business interruption
5. Delayed deliveries
6. Third-party actions

Our total liability shall not exceed the amount paid by the customer for the affected order.

16. Disclaimer

The Platform is provided on an "as is" and "as available" basis.

We do not guarantee that:

1. The Platform will always be available.
2. The Platform will be error-free.
3. All information will always be accurate.
4. Products will always meet every customer's expectations.

17. Suspension and Termination

We may suspend or terminate accounts without prior notice if users:

1. Violate these Terms.
2. Engage in fraudulent activity.
3. Abuse the Platform.
4. Cause harm to other users or MGS SHOP.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Uganda.

Any disputes shall first be resolved through good-faith negotiations. If unresolved, disputes shall be submitted to the competent courts of Uganda.

19. Changes to These Terms

MGS SHOP may update these Terms at any time.

Updated versions become effective immediately upon publication on the Platform.

Continued use of the Platform constitutes acceptance of the revised Terms.

20. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us through the official MGS SHOP customer support channels available on the Platform.

By accessing or using MGS SHOP, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.