MGS SHOP Privacy Policy

Effective Date: July 30, 2026

At MGS SHOP ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use the MGS SHOP website, mobile applications, and related services (collectively, the "Platform").

By using MGS SHOP, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

1. Full name
2. Email address
3. Phone number
4. Delivery and billing address
5. Date of birth (where required)
6. Profile photo (optional)

Account Information

1. Username
2. Password (stored securely in encrypted or hashed form)
3. Account preferences

Order Information

1. Products purchased
2. Order history
3. Shipping details
4. Payment status
5. Invoices and receipts

Payment Information

To process payments, we may collect payment-related information. Sensitive payment card details are processed by authorized payment providers and are not stored by MGS SHOP unless necessary for a specific payment method and permitted by applicable law.

Device Information

We may automatically collect:

1. Device type
2. Operating system
3. Browser type
4. IP address
5. Device identifiers
6. Language settings
7. Time zone

Usage Information

We may collect information about how you use the Platform, including:

1. Pages visited
2. Products viewed
3. Search history
4. Shopping cart activity
5. Clicks and interactions
6. Session duration

Location Information

With your permission, we may collect your approximate or precise location to improve delivery services, calculate shipping costs, or provide location-based features.

2. How We Use Your Information

We use your information to:

1. Create and manage your account.
2. Process and deliver orders.
3. Verify payments.
4. Communicate about your orders and account.
5. Provide customer support.
6. Improve our products and services.
7. Personalize your shopping experience.
8. Recommend products and promotions.
9. Detect and prevent fraud or unauthorized activity.
10. Comply with legal obligations.
11. Conduct analytics and business reporting.

3. Marketing Communications

With your consent or where otherwise permitted by law, we may send:

1. Promotional emails
2. SMS notifications
3. Push notifications
4. Special offers
5. Product recommendations
6. Newsletters

You may opt out of marketing communications at any time by using the unsubscribe link in emails, adjusting your account settings, or contacting customer support.

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

1. Keep you signed in.
2. Remember your preferences.
3. Improve website performance.
4. Analyze traffic and usage.
5. Personalize content.
6. Support security and fraud prevention.

You can manage or disable cookies through your browser settings. Some features of the Platform may not function properly if cookies are disabled.

5. Sharing Your Information

We may share your information with:

1. Sellers fulfilling your orders.
2. Delivery and logistics providers.
3. Payment processors.
4. Technology and hosting service providers.
5. Customer support providers.
6. Marketing and analytics partners.
7. Government authorities or regulators when required by law.
8. Professional advisers such as auditors or legal counsel where necessary.

We do not sell your personal information to third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your information, including:

1. Encryption where appropriate.
2. Secure servers.
3. Access controls.
4. Firewalls.
5. Monitoring for unauthorized access.
6. Regular security reviews.

While we strive to protect your information, no method of transmission or storage is completely secure. We encourage you to protect your account credentials and notify us immediately if you suspect unauthorized access.

7. Data Retention

We retain your personal information only for as long as necessary to:

1. Provide our services.
2. Maintain business records.
3. Resolve disputes.
4. Prevent fraud.
5. Comply with legal and regulatory obligations.

When information is no longer required, we will securely delete or anonymize it where appropriate.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

1. Access your personal information.
2. Correct inaccurate information.
3. Update your account details.
4. Request deletion of your personal information.
5. Object to or restrict certain processing activities.
6. Withdraw consent where processing is based on consent.
7. Request a copy of your personal information in a portable format where applicable.

To exercise these rights, please contact us using the contact information provided below.

9. Children's Privacy

MGS SHOP is not intended for children under the age of 18 without parental or guardian involvement. We do not knowingly collect personal information from children in violation of applicable law. If we become aware that such information has been collected improperly, we will take reasonable steps to delete it.

10. Third-Party Services

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

11. International Data Transfers

If your information is transferred or processed outside your country, we will take appropriate measures to protect it in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

The updated version will be posted on the Platform with a revised effective date. Your continued use of MGS SHOP after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal information, please contact us through the official MGS SHOP customer support channels available on the Platform.

If required by applicable law, you may also have the right to lodge a complaint with the relevant data protection authority.

By using MGS SHOP, you acknowledge that you have read, understood, and agreed to this Privacy Policy.